Our Services

People are at the heart of all our projects

 

COSI-Conseil is at the forefront of innovation to address your technology and digital transformation.

We offer tailor-made solutions to help you enhance and transform your Information System.

Some examples of our areas of intervention

  • Organizational audit ,
  • Analysis of existing processes and proposals for improvement,
  • Support and help in selecting solutions,
  • Projects management,
  • Project management assistance,
  • Training and skills transfer,
  • Assist the public sector to build its own model of Citizen relationship,
  • Shared time ISD.

 

Organizational audit

The Organizational Audit will allow you to reveal the efficiency of your management and your business strategy.

Our audit mission aims at providing you with real advice on strategy and performance management. Our role as an HR advisor will also help you manage your teams, which must be the center of your activity.

The audit mission is at the same time an help to the decision making processes of your company but also a saving of time and an optimization of your turnover.

Our experience in organization and project management will allow you to benefit from an external view of your strategy and organization.​

If your company is not performing as you expected and you feel difficulties in your management, we will be able to offer you personalized and tailor-made support in your decision-making process.

We meet in your company premises to perform an accurate diagnosis using our maintenance guides with a representative panel of your resources.

Our methodology is based on a state-of-the-art process that proposes a concrete interpretation of the strengths and weaknesses observed in your business operations. We perform internal control from strategic audit to the performance of your Information System.​

Our intervention will not only benefit your company from methodological contributions but also from an external point of view.

Our working philosophy starts from the observation that each actor perceives his surroundings with his own spectrum of understanding, a limited rationality effect will thus be described.

We will carry out several interviews, whether individual or collective, in order to be able to to make objective and project based recommendations. Our repport will be based on your needs and tackle quantitatively and qualitatively area for improvements in both human and material terms.

 

Analysis of existing processes and proposals for improvement

The coronavirus COVID-19 pandemic revealed the flaws of organizations and processes in many companies. In this context, we propose to analyze the existing processes of your business and submit proposals for improvements.

  • Align Information Systems with the strategic objectives of your company,
  • Support a transformation plan for a business, company, management, business area or business process,
  • Optimize the economic performance of the IS and the resulting value (e.g. decrease in cost of ownership),
  • Evolve the organization and business lines to take full advantage of technological changes,
  • Provide a planned and valued vision of the trajectory to reach the IS target, integrating ongoing or planned projects or new projects.

 

Support and help in selecting solutions

Define a clear target

Define a strategy for the evolution of your information system or answer to new needs.

Master your specifications

Have general or detailed functional specifications to allow for a call for tenders from the right stakeholders, control the commercial relationship from the start of the project, control the implementation process, control future developments.

Secure your processes

Frame the project from the upstream strategic phases to the monitoring of implementation.

Select the best solution for your needs

Determine, based on budget, the market tools potentially meeting the most important needs.

 

Projects management

Your projects have to be supported by your global management team.

 

Co-pilot and pilot

No pilot, no guarantee of success for your projects.

Driving the project is driving your project and managing project management to ensure best quality.

To this end, you have to set up a team including the pilot, the co-pilot and the navigating staff dedicated to the project.

 

Organize - control

Without support, the outcome of your project is not guaranteed.

Mastering it is to be organized, accompanied in the implementation of your project both technically and functionally.

 

Specifying future developments

Without a long-term vision, no real return on investment for your project.

It is important to specify and anticipate future developments from the start of the project.

 

Involve and encourage buy-in

Without the involvement of your team and without a clear change management strategy, your project is likely not to succeed.

It is necessary from the beginning of the project to involve the whole project team, have sponsors of the project and develop a change management and communication strategy around the project.

 

Project management assistance

Why use a Project management assistance?

Every project calls into question certain work processes within the company. Thus, organization, processes, the Information System, management and quality, are dimensions to take into account imperatively in your project which is not limited only to simple technical aspects.

One of the strategic challenges of your project is to improve your processes, internal control and help your end-users without complicating the way they operate.

Thus, any company can naturally handle this type of project, but does not necessarily have a dedicated in-house trained person.

In this context, we can take care of some or all of the following:

  • Definition of the functional outline to be implemented (internal interviews with the project supplier’s teams),
  • Support in drafting general and detailed functional specifications (SFD, SFG, and supporting documents),
  • Support in implementating the solution (Project management, Drafting of test sets, Functional acceptance, etc.)
  • Support in change management (Training, communication plan, etc.)

 

Training and skills transfer

We offer customized training to get corporate messages across.

Because a new project involves new expectations, it is important to send messages that will ensure that the information is well received.​

Training on the following topics is available upon request: ​

  • Organization of work (imposed by a change of Information System),
  • Human Resources Management (New processes following the implementation of a HRM module, Training and Skills),
  • Management and team management (What impact on your staff, how to understand your role as Manager),
  • Reasoned negotiation adapted to your field of activity (How to be comfortable when negotiating with a supplier, a partner and know where the limits are),
  • Emergency Management (How to best organize your work and manage emergencies).

 

Assist the public sector to build its own model of Citizen relationship

The coronavirus COVID-19 pandemic revealed new requirements and gaps in terms of Citizen Relationship Management.

Private companies have initiated deep reforms of their organization to best serve their customers, administrations are gradually moving towards a “citizen” approach.

For a redesigned user relationship and optimized service, an in-depth change in the organization of general government must be made.

Citizens have always been expected, under the guise of the general interest and public service obligations, to comply with the requirements set by their administration. This logic is very strongly questioned today following the coronavirus COVID-19 pandemic.

At the time of the «Citizen King», public administrations are expected to provide a flawless quality of service: one-stop shop, cross-cutting information, processing efficiency, digitalization, etc.

This is why governments must now engage in a comprehensive “CRM” approach (Citizen Relationship Management).

These projects require a thorough rethinking of the functioning of public administrations, our mission is to accompany them in this process and help them implement both human and material tools to meet these new needs.

 

Shared time ISD

Because you don’t necessarily have the opportunity to have a Director of Information Systems in your company…

Our services allow you to benefit from a information system manager with a solid experience, you define the number of days of intervention desired on site, and we intervene as advisor. Our partnerships allow us to assist you in areas that you are not familiar with.

 

Strategy

Define and Deploy the IS strategy in the medium, long term and budgets, in line with the company’s strategy,

Structure the company’s IT activity in the service of the business lines,

Ensure legal oversight of the company’s digital environment.

 

Operational Management

Identify and Coordinate internal and external technical stakeholders,

Implement safety procedures with a view of preventing risks.

 

Pilotage

Draft the specifications,

Pilot the information system (MOA) projects, etc,

Communicate with decision-making bodies and business lines,

Accompany the change,

Ensure adherence to defined procedures, good practice in the use and management of the I.T.

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